Public Complaint Process

Effective December 1, 2025, that Government of Alberta implemented the Police Review Commission to investigate complaints about the conduct of police officers.
 
The Police Review Commission (PRC) is an independent civilian body with the goal of fair and unbiased investigations that hold law enforcement accountable while strengthening public confidence in policing across Alberta.
 
How To File A Complaint
 
You can file a complaint by clicking the “Make a complaint” button in the upper right-hand corner of the PRC’s website.
 
You can also file a complaint by phone: call 780-644-0306 and follow the prompts.
 
The Police Act has been amended to make the complaint process more accessible, by giving the PRC’s chief executive officer the ability to accept complaints in methods other than in writing.
 
If you have questions about filing a complaint using another method, please email PRCaccommodations@gov.ab.ca or call 780-644-0306 and follow the prompts for accessibility accommodations.